Dear Rick & Team,

Thank you for all your help during the home-buying process. You and your team of professionals walked me thru the mortgage process every step of the way. I mostly appreciate that you personally took so much time with me explaining the process and helping me gather the necessary documents for closing. You and Wendy even showed up on my closing date to assist me with singing all of the paperwork. That kind of customer service is what makes you and your team outstanding! I will definitely refer all my friends and family to your company. Its not everyday that you find the owner of the company actually rolling up their sleeves and getting so involved with the day to day routine. The fact that you made yourself available on nights and weekends also made it convenient for me.

*In summation, you should be very proud of your business. From receptionist to the closing officer to the president, everyone provides excellent customer service. You guys are just great! If I ever have to buy another home or refinance this one, I will be calling you again.

Malaika E

Dear Rick & Team,

Please add my name to your list of satisfied cleints. I came to you as an investor, you recommended a mortgage, which completely met my needs, and as we worked through the pre-closing process. You and your associates were able to faclitate the loan process quickly. This was extremely important because timing was a serious concern in this transaction. I would sum up my experience with you and your company in simple sentence- "Northwest Mortgage Associates did what they promised"

Tom S